PRIVACY POLICY
Effective Date: April 24, 2026
1. Introduction
PicReels ("we," "our") respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the PicReels app (the "App").
By using the App, you acknowledge that you have read and agreed to this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Photos, images, or other materials you upload (for AI generation).
- Prompts, template parameters, feedback, and customer support communications you submit.
- Necessary transaction-related information during subscription/purchase flows (such as product identifiers, order status, and receipt data used for verification).
2.2 Device and App Information
To ensure service stability and security, we may collect:
- Device type, device name, operating system, and OS version.
- Crash information, diagnostic logs, and performance data.
2.3 Usage and Behavioral Information
- Feature usage, task status, credit consumption, generation requests, and result records.
- Records related to purchase/subscription restoration.
- Necessary risk-control and anti-abuse logs.
3. AI Processing and Third-Party Services
With your consent, the images, videos, and text you submit for AI generation may be processed by trusted third-party AI provider - WaveSpeedAI, solely for the purpose of delivering the requested functionality.
These providers are contractually required to protect your data and may not use it for unrelated purposes. Shared content is retained only for the time necessary to complete processing and is deleted afterward in accordance with applicable retention policies.
4. How We Use Information
We use collected information to:
- Provide AI generation and content processing services.
- Manage account/session status, subscription entitlements, and purchase verification.
- Protect security, prevent fraud/abuse, troubleshoot issues, and improve services.
- Perform analytics and attribution within applicable law and platform rules.
- Comply with legal obligations and handle disputes.
We do not sell your personal information.
5. Third-Party Services and Sharing
To provide core functions, we may work with third-party service providers, including but not limited to:
- Payments and subscriptions: Apple In-App Purchase.
- Cloud/infrastructure service providers.
- Analytics and attribution services.
We share information only as necessary for the purposes above and require partners to implement reasonable security safeguards.
6. Tracking Authorization and Advertising Identifiers (iOS)
On iOS devices, we follow Apple's App Tracking Transparency (ATT) framework. With your authorization, related services may use advertising identifiers (such as IDFA) for attribution and analytics. You can change authorization status at any time in system settings.
7. Face Data
Certain AI features may involve the processing of images containing faces. We use this data solely to provide requested app functionality, including generating AI-enhanced content and displaying before-and-after results.
Face data and related uploaded images are not used for identity recognition, profiling, or biometric identification purposes.
Unless otherwise required by law, uploaded face data is automatically deleted within 30 calendar days after processing, or sooner upon user request.
8. Data Retention
We retain information for the minimum period necessary to fulfill service purposes, taking into account:
- Business needs (such as task status, purchase verification, and risk audits).
- Legal and regulatory requirements.
- Technical and compliance requirements of third-party service providers.
After retention purposes are met, we delete or anonymize relevant information unless otherwise required by law.
9. Your Rights
Subject to applicable law, you may have rights to:
- Access, copy, or correct your personal information.
- Request deletion of your personal information.
- Restrict or object to certain processing activities.
- Withdraw consent (without affecting the lawfulness of processing before withdrawal).
To exercise your rights, contact us using the details below. We will handle requests within timelines required by applicable law.
10. Children's Privacy
The App is not intended for children under 13 (or a higher minimum age required by your local law). If we discover that we collected a child's information without guardian consent, we will delete it promptly.
11. International Transfers
Due to service architecture and third-party service distribution, your information may be transferred to and processed in countries/regions outside your own. We take reasonable steps to protect data during cross-border processing.
12. Security
We implement reasonable administrative and technical safeguards, including access control, least-privilege practices, secure transmission, and monitoring/auditing. However, no system can be absolutely secure.
13. Policy Updates
We may update this Privacy Policy from time to time. The updated version becomes effective as of the revised effective date shown in this document. Continued use of the App means you accept the updated policy.
14. Contact
If you have questions about this Privacy Policy or want to submit a data-related request, contact us at:
Email: luoshaoyan@yamantrade.shop